“Online Medical Tourism Travel and Mandatory Complication Insurance Ecosystem”
Your patient pays for the flight ticket and complication insurance with their own credit card.
And you benefit from:
Flight Ticket (Patient Travel Support Incentive):
Up to 54,000 TRY per patient — up to 27,357,000 TRY annually
Up to 54,000 TRY per patient — up to 27,357,000 TRY annually
Complication Insurance Incentive:
Up to 10,942,000 TRY annually
Up to 10,942,000 TRY annually
"Benefit from Medical Tourism Incentives accurately and fully — without error.”
This system enables healthcare institutions to provide online travel and insurance services directly through their own website.
It is a patient-centered, online ecosystem specifically developed for medical tourism that integrates travel planning and mandatory complication insurance into a single digital structure.
It is a patient-centered, online ecosystem specifically developed for medical tourism that integrates travel planning and mandatory complication insurance into a single digital structure.
Service Provider Brands within the AgencyPax Ecosystem:
TicketPax
Service provider managing flight ticket operations.
2
TransferPax
Service provider managing transfer operations.
3
HotelsPax
Module managing hotel reservation processes.
4
InsurancePax
Your Partner for Mandatory Complication Insurance for Patients
Direct and Secure Patient Payment with Own Credit Card:
Within the AgencyPax ecosystem, the patient can log into the system through the healthcare institution’s website using a personal username and password, and securely purchase flight tickets, hotel reservations, transfer services, and complication insurance with their own credit card.
When necessary, authorized staff members of the healthcare institution can complete the same travel purchases using the company card, within the same standardized workflow.
Within the AgencyPax ecosystem, the patient can log into the system through the healthcare institution’s website using a personal username and password, and securely purchase flight tickets, hotel reservations, transfer services, and complication insurance with their own credit card.
When necessary, authorized staff members of the healthcare institution can complete the same travel purchases using the company card, within the same standardized workflow.
All Travel Operations Managed from a Single Panel:
With the AgencyPax ecosystem, the healthcare institution can plan, manage, and report all travel-related operations from a single integrated platform.
All generated documents can be printed or exported for use in official submissions to regulatory authorities, and securely stored for record-keeping.
With the AgencyPax ecosystem, the healthcare institution can plan, manage, and report all travel-related operations from a single integrated platform.
All generated documents can be printed or exported for use in official submissions to regulatory authorities, and securely stored for record-keeping.
Mandatory Complication Insurance:
The AgencyPax ecosystem ensures that the mandatory post-treatment Complication Insurance, which protects the patient against medical risks after the procedure, is completed at the correct stage of the process.
After the flight ticket is purchased, the patient is redirected to the partner insurance company’s secure web page, where they can complete the insurance policy accurately and seamlessly using their own credit card.
The AgencyPax ecosystem ensures that the mandatory post-treatment Complication Insurance, which protects the patient against medical risks after the procedure, is completed at the correct stage of the process.
After the flight ticket is purchased, the patient is redirected to the partner insurance company’s secure web page, where they can complete the insurance policy accurately and seamlessly using their own credit card.
Your Patient's Online Flight Ticket Purchase with Their Own Credit Card via Your Website
Agency Pax ecosystem-integrated, health tourism-focused innovative flight ticket sales, management, and reporting system.
With the Ticket Pax system, “Online Flight Ticket Solution in Health Tourism” easily manage, gain advantage.
Patients brought to Turkey for treatment through healthcare institutions and intermediary organizations that have protocols with the T.R. Ministry of Commerce can receive up to 60% support for round-trip flight ticket expenses per person within the scope of “Patient Travel Support.”
Up to 60% of flight tickets — 54.611 TL per person, with a maximum annual amount of 27.735.892 TL/YEAR, you too can benefit...
TicketPax , offers sustainable solutions through alternative models it developed:
Travel Deposit Model Financial risk is eliminated.
Discount Model Price differences become insignificant.
Personnel Authorization and Bonus Model Processes are under your control. Team motivation increases.
“Financial Security, Operational Ease, Strong Team – All in Ticket Pax ’ .”
TransferPax
Dynamic Transfer Planning Based on Flight and Hotel Information
AgencyPax, is an integrated system within its ecosystem, developed specifically for health tourism operations. It digitalizes patient transfers and provides an innovative sales, management, and reporting platform that operates through either your own vehicle fleet or licensed service providers.
With its intelligent planning infrastructure and dual-mode reservation system developed by TransferPax, it provides sustainable and flexible solutions for patient transfer operations.
Dual-Mode Reservation Infrastructure: Institutions can manage both their own vehicle fleet and service providers within the TransferPax network through the same integrated system.
Corporate Payment Integration: For transfer service purchases, secure online payments can be made using the company’s corporate credit card; all transactions are recorded and stored in a traceable and auditable manner.
Flight–Hotel–Transfer Integration: Based on the patient’s flight and hotel information, an automatic vehicle list is generated, enabling the Patient Coordination Team to digitally accelerate the planning process.
“The Entire Patient Transfer Operation in a Single System — TransferPax”
Coming Soon…
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HotelsPax - Health Tourism Hotel Reservation System
Integrated into the AgencyPax ecosystem, HotelsPax is an operational reservation management and reporting system that enables healthcare institutions to work seamlessly with their contracted hotels.
Smart Hotel Management with Digital Confirmation and Current Account System
With its digital confirmation infrastructure and current account–based reservation system, it manages hotel operations through approval and account control mechanisms instead of direct payments, providing healthcare institutions with enhanced operational efficiency and financial control.
Automated Digital Confirmation System: Hotel reservations are digitally confirmed through an automatic confirmation link without the need for manual communication, making the process transparent, fast, and fully traceable.
Current Account–Based Financial Control: Operating on a current account model instead of direct payment flow, the system simplifies financial processes between the institution and the hotel, ensuring that financial control remains in the hands of the institution.
Integrated Operational Planning: The approved hotel reservation is matched with patient records and automatically linked to flight and transfer plans, thereby accelerating operational processes and minimizing human error.
Coming Soon…
Coming Soon…
Digitalize Your Hotel Reservations – Full Process Control with HotelsPax
InsurancePax - Mandatory Complication Insurance Processes for Medical Tourism
InsurancePax is a mandatory complication insurance referral and verification module integrated into the AgencyPax ecosystem, designed to meet the financial and operational security needs of medical tourism patients throughout their travel and treatment processes.
Under the Health and Sports Tourism Incentive Program of the Turkish Ministry of Trade, healthcare institutions are eligible to receive a 70% reimbursement for mandatory complication insurance costs.
The system activates after the flight reservation is completed, presents the insurance offer to the patient, redirects them to the contracted insurance provider’s payment page, where the patient makes the payment directly with their own credit card through the insurer’s foreign currency POS system, and the policy is automatically linked to the operational process.
This Structure Ensures the Following Benefits:
Compliance and Financial Advantage:
Healthcare institutions fully meet the mandatory complication insurance requirement and benefit from the 70% government reimbursement provided for complication insurance costs.
Healthcare institutions fully meet the mandatory complication insurance requirement and benefit from the 70% government reimbursement provided for complication insurance costs.
Direct Payment, Zero Financial Burden:
The insurance company manages the policy agreement and payment process directly with the patient. The payment is completed in the currency chosen by the patient through the insurance company’s foreign-currency supported virtual POS system.
This ensures that no financial burden is placed on the healthcare institution, and cash flow remains unaffected.
The insurance company manages the policy agreement and payment process directly with the patient. The payment is completed in the currency chosen by the patient through the insurance company’s foreign-currency supported virtual POS system.
This ensures that no financial burden is placed on the healthcare institution, and cash flow remains unaffected.
Protection Against Complication Risks:
Patients receive transparent, documented, and legally secured coverage through the complication insurance provided prior to the treatment process, ensuring that their entire medical journey is protected under a clear legal framework.
Patients receive transparent, documented, and legally secured coverage through the complication insurance provided prior to the treatment process, ensuring that their entire medical journey is protected under a clear legal framework.
Advantages for Healthcare Institutions
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Advantages for Patients
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Coming Soon…
About Us
Established in Antalya in 2011, ESA Yazılım has developed specialized solutions for the needs of travel agencies with its expert software team (database specialists, business development, and support teams). Our journey began with Aqua Ticket, Turkey's first web-based travel agency reservation tracking and accounting program, and continued with many innovative solutions such as Acentacım and Online Flight Ticket Systems.
Aqua Ticket has reached a wide user base not only in Turkey but also internationally. Our program is used by IATA member agencies, NON-IATA agencies, and airline country representatives, and it integrates with leading GDS systems, airlines, and B2B flight ticket suppliers such as Amadeus, Galileo, Turkish Airlines, SunExpress, Pegasus, Bilet Dükkanı, BiletBank, and GTC. This provides the travel sector with a robust technological infrastructure and operational efficiency.
Furthermore, Aqua Ticket, developed by ESA Yazılım, holds an important place not only in the tourism sector but also in education. Our program is included as textbook content in the Travel Agency department of Vocational High Schools of Tourism affiliated with the Ministry of National Education and is offered to students as educational material. This reinforces our software's sectoral reliability and corporate value.
Building on this experience, the TransferPax brand, which we launched in 2021, brings together the service and pricing information of B2, D2, and TÜRSAB-certified transfer companies operating in passenger transportation in Turkey and the Turkish Republic of Northern Cyprus on a single platform, enabling users to securely and easily purchase transfer services.
Taking our experience in tourism technologies a step further, we created our AgencyPax brand in 2025. Developed within Transferpax LTD, which is a TÜRSAB Document No: 16662 authorized travel agency, AgencyPax offers flight ticket solutions specifically for health tourism. The system we developed using the powerful API services of our B2B supplier infrastructure enables healthcare institutions and health tourism agencies to securely, quickly, and easily offer flight tickets to their patients and companions.
Our goal at AgencyPax is not just to provide technology; it is also to support our business partners in increasing their operational efficiency, maximizing customer satisfaction, and gaining a competitive advantage on a global scale in the field of health tourism.
Today, we continue our journey that began with ESA Yazılım, strengthening it with the Transferpax brand in 2021 and AgencyPax in 2025, and continue to produce innovative solutions in tourism technologies.
Our Business Partners
AgencyPax works in partnership with ESA Yazılım and Bilet Dükkanı companies.
ESA Yazılım
Founded in 2011, ESA Yazılım is an Antalya-based software company that develops specialized software solutions for the needs of the tourism sector, with an expert team focusing on travel agencies (database specialists, business development, and support staff).
Bilet Dükkanı
Bilet Dükkanı, operating under the Har Group, develops tourism technologies and offers tourism products and services together. Our company, a member of the Association of Turkish Travel Agencies (TÜRSAB) for 30 years, is among the A Group travel agencies. It collects all ticketing services on a single platform for individual users (B2C), offering fast and easy purchasing opportunities.